Resolution Capital Global Listed Infrastructure Fund - Active ETF (ASX:RIIF)

You are investing in the same fund but you have a choice whether you hold unlisted units via the Responsible Entity (RE) or buy the listed units on the ASX in the same way you buy other publicly listed ETFs and shares.

Exchange traded managed funds are actively managed by fund managers to generate alpha and outperform relevant benchmarks. They are also sometimes known as active Exchange Traded Funds (ETFs), Exchange Quoted Managed Funds (EQMF), listed managed funds or quoted managed funds.

Exchange traded managed funds will aim to beat the benchmark using a number of active investing strategies. They operate in a similar way to traditional managed funds but have the benefit of transparent, live intra-day pricing and market making ability which ensures liquidity.

Investors invest in the exchange quoted managed funds by using a stockbroker, financial adviser or share trading platform.

To invest via the ASX – You can buy and sell units in RIIF via your online share trading platform, your stockbroker or your financial adviser.

To invest via the Responsible Entity (RE) – You can apply online at rescap.com/invest. Alternatively, you can download and print an Application Form from the Fund Documents and Forms section above, complete and return the original signed Form to the Registry via post:

Resolution Capital Global Listed Infrastructure Fund – Active ETF (ASX:RIIF)
C/- Automic Group
GPO Box 5193
Sydney NSW 2001

If you are a wholesale investor as defined in section 761G of the Corporations Act 2001 and wish to invest via the RE in the Resolution Capital Global Listed Infrastructure Fund – Active ETF (ASX:RIIF) (APIR WHT5725AU), please contact Client Services on 1300 737 240 Monday to Friday between 8.30am and 5.30pm (Sydney time) or via email at clientservices@rescap.com.

Online Applications are available for individuals, partnerships, SMSF’s, superannuation funds, other regulated trusts, and companies. Note, applications for unregulated trusts (such as family and testamentary trusts) CANNOT be completed online.

When will my application be processed?

Applications received prior to 12:00pm Sydney time (on a Sydney business day) are deemed to be received that day. Applications received after 12:00pm Sydney time are deemed to be received the next business day. Note that applications are only processed once the Registry receives the correctly completed Application Form and are satisfied with the AML/CTF and other verification information.

Can the account be solely under a minor’s name?

No. An adult or guardian must open the account on behalf of the minor (i.e., acting as trustee for the minor). The account will include the name of the adult. As such, information of the adult and the minor must be recorded in the Application Form. 

If I provide my adviser access to my account information per Section 5 of the Application Form, are they authorised to act on my account?

No, they are not. Advisers will only be copied in on your transaction statements, investor communication and Annual Financial Reports UNLESS you choose to nominate them as an authorised representative. Refer to the ‘can I appoint an authorised representative’ section of this FAQ. 

If I am acting under a Power of Attorney (POA), do I have to provide a certified copy of the POA?

Yes. Attach an original certified copy of the Power of Attorney. The front page and the signature pages of the document must be certified at a minimum. Provide an original certified copy of identification documents for the Attorney(s) as required for individuals (i.e., current Australian driver’s licence or passport) or company (refer to C.6 or D.6 of section 1 of the Application Form). All Attorneys must be identified.

Can I request for my initial investment to be direct debited?

No. We cannot direct debit your initial investment.

If I have provided the payment but you have questions on my Application Form, will my application be processed?

No. A correctly completed Application Form and satisfactory AML/CTF and other verification information must be received by the Registry before your application can be processed.

The avenue by which you invested in the Fund, either via buying units from the Responsible Entity (RE) or via the ASX, does not restrict how you can redeem your investment.

Please note that there are differences when you redeem via the RE or by selling on the ASX including the price you may receive. You should read the PDS or speak with your adviser before you decide which avenue you use.

To redeem via the ASX – Log in to your share trading platform and issue a sell order, just as you would for any listed ETF or share. This is a straightforward process if you have a Holder Identification Number (HIN) associated with your holding. If you have a Securityholder Reference Number (SRN), ask your stockbroker if they can sell your units on your behalf. If they are unable to do that, you will need to ask your stockbroker or trading platform if they can convert your holding into a HIN after which you will be able to sell your holding via the ASX.

To redeem via the RE – You can redeem part or all of your investment at any time by completing a Redemption Request Form which can be found within the Fund Documents and Forms section above and submit it directly to the Registry by post, fax or email as per the details provided on the form. You will need to provide your Investor Number (SRN) on the redemption form. If you have a HIN instead, you will need to convert your holding from a HIN to a SRN with the assistance of your stockbroker or online trading platform.

Alternatively, you can redeem online at rescap.com/client-login via the online investor portal.

When will my redemption request be processed?

Please refer to the PDS and note that when you redeem, your units will be redeemed based on the exit price for the business day on which your redemption request is processed. Redemption requests must be received by the Registry prior to the cut-off time 12.00pm Sydney time. Redemption requests received after that time, or on a non-business day, will be treated as being received on the next business day.

Are there any exit fees?

No, Resolution Capital does not charge entry or exit fees on any of its products.

Can I change the bank account details that are currently held by the Registry on the redemption request instruction?

You may update your bank account details at the same time as submitting your redemption request by using the Redemption Request Form. Please note that proceeds cannot be made to third party bank accounts. The nominated bank account name must be in the same name as the investor(s).

Invest via the ASX – You can buy additional units in RIIF via your online share trading platform, your stockbroker or your financial adviser. Log into your share trading platform and issue a buy order, just as you would for any listed ETF or share. This is a straightforward process if you have a Holder Identification Number (HIN) associated with your holding.

Invest via the Responsible Entity (RE) – You can make additional investments into your current account by BPAY at rescap.com/invest where you can login to the relevant online investor portal or register for online access. Your individual BPAY details are available on the portal. For investors submitting an additional application via BPAY, an additional investment form is not required. The registry will identify your funds against your BPAY customer reference number.

Alternatively, you can complete an Additional Investment Form or send a written instruction including your investor number (SRN), signed by the authorised signatories to the account and remit your funds via EFT. The Additional Investment Form can be found within the Fund Documents and Forms section of the relevant Fund page on our website and can be faxed or posted to the contact details provided on the form. You can electronically transfer the funds into the Registry’s bank account, remembering to include your investor number (SRN) in the transfer details. Bank account details are provided on the Form.

Note: The Additional Investment Form cannot be used for an initial investment application in another fund managed by Resolution Capital. Initial investment applications in a Fund can be made online at rescap.com/invest or by completing a new Application Form which can be found within the Fund Documents and Forms section of the relevant Fund page on our website.

Where identification documents are requested, an Australian driver’s licence must be valid and cannot be expired. An Australian passport that has expired within the preceding 2 years is acceptable. If a person is unable to provide a current Australian driver’s license or passport, click here for a full list of acceptable identification documents in this situation.

Where documents are required to be certified, click here for a full list of persons both in Australia and outside of Australia who are acceptable certifiers.

The person certifying the document will need to include the following information on the photocopy:

I. “I certify that this is a true copy of the original document”;
II. The certifier’s:

– full name; and
– occupation, qualification, position or registration number (if any), which makes them eligible to certify documents;

III. the date the document was signed; and
IV. The certifier’s signature.

The certification must be in original wet ink and the certifier cannot provide certification for themselves or their family member. If the certification is not acceptable, you may be asked for new certified documents.

The original certified copy of the document must be provided. That is, the original signature of the certifier on the photocopied document. Copies of certified documents will not be sufficient. 

If I have to provide a certified copy of a trust deed, can I provide excerpts?

Yes, however you MUST provide the certified copy of the following pages of the trust deed:

I. The cover page;
II. The page which documents the name of the trust and the trustee (preferably on the same page in order to verify the relationship);
III. The page with the date of the trust deed;
IV. The signed pages of the trust deed;
V. The page that lists the name and/or class of beneficiaries of the trust; and
VI. The page which documents the name of the settlor.

Yes. A person or company appointed as your authorised representative is authorised by you to: apply for units in the Fund(s) and sign all documents necessary for this purpose; make requests to redeem all or some of your units (receipt by the authorised representative or as directed by the authorised representative fully discharges our redemption obligations to you); and make written requests for information regarding your investment. Please refer to the PDS for the applicable terms in appointing an authorised representative.

 How do I appoint an authorised representative?

You can appoint an authorised representative at any time by completing the relevant Authorised Representative Form (Individual or Company) and post the original together with accompanying documents to the Registry.

 Is the authorised representative required to be verified for AML/CTF purposes?

Yes. Please also provide an original certified copy of documents as stated on the Authorised Representative Form. 

How do I remove an authorised representative?

You can cancel your appointment of the authorised representative by giving us 14 days prior notice in writing. You may email, post or fax your signed written instruction to the Registry. If the instruction is posted, please allow for sufficient time for the Registry to receive the document when determining the date on which the 14 days’ notice period begins.

Email:
rescap@automicgroup.com.au

Post:
Resolution Capital Global Listed Infrastructure Fund – Active ETF (ASX:RIIF)
C/- Automic Group
GPO Box 5193
Sydney NSW 2001

Fax:
Resolution Capital Global Listed Infrastructure Fund – Active ETF (ASX:RIIF)
C/- Automic Group
+61 2 8583 3040

How do I notify you of changes to my details?

You can update your investment details by logging into the investor portal which you can access at rescap.com/client-login. Please note if you wish to update the Account Operating Authority, this cannot be done via the portal.

Alternatively, please complete the Change of Details Form which can be found within the Fund Documents and Forms section above, or draft a letter with the following details:

I. Date
II. Name of Fund
III. Investor Name
IV. Investor number (SRN)
V. Nature of change

The Change of Details Form or letter must be signed by authorised signatories on your account (in accordance with your Application Form) and then emailed, posted or faxed to the Registry:

Email:
rescap@automicgroup.com.au

Post:
Resolution Capital Global Listed Infrastructure Fund – Active ETF (ASX:RIIF)
C/- Automic Group
GPO Box 5193
Sydney NSW 2001

Fax:
Resolution Capital Global Listed Infrastructure Fund – Active ETF (ASX:RIIF)
C/- Automic Group
+61 2 8583 3040

How do I transfer my units into another name?

Transferring your investment or part thereof into another name is likely to have taxation implications so you should consult with your financial adviser or taxation consultant first. Should you wish to proceed, please complete an Australian Standard Transfer Form (ASTF) along with a new Application Form, providing the required identification and/or documentation as requested on the Application Form for the new entity. Post these forms together to the Registry as per the details provided on the Application Form, along with your instructions including:

I. Existing investor number (SRN)
II. Name in which the existing investment is held
III. Quantity of units to be transferred
IV. Daytime contact details
V. Signature of the authorised investor(s)

Can I switch my investment to a different Resolution Capital Fund?

No. To change your investment from the Resolution Capital Global Listed Infrastructure Fund – Active ETF (ASX:RIIF) to another Resolution Capital fund, you will need to complete an Application Form relevant to the fund you wish to invest in which can be found in the Fund Documents and Forms section of the relevant Fund page on the website. You would need to redeem from your existing Resolution Capital Global Listed Infrastructure Fund – Active ETF (ASX:RIIF) account according to your requirements and reinvest the funds into the new account in the different Resolution Capital Fund.

Do I need to quote my tax file number (TFN)?

Investors may choose not to quote their tax file number but Resolution Capital will be required by law to deduct tax at the highest marginal tax rate plus the Medicare levy before paying distributions.

What are the tax implications of investing?

If you have supplied your tax file number, Resolution Capital’s distributions are made on a pre-tax basis and as such may be counted as income to the investor. When redeeming investments, any gains or losses in the principal investment will be treated as capital gain or loss for taxation purposes.

What options do I have to receive my distributions?

You can elect to have your distributions deposited into your nominated bank account or reinvested in the Fund.

How do I change how I am paid my distribution?

You can update your distribution preference online via the investor portal at rescap.com/client-login.

Alternatively, to change how you receive your distributions, you can complete the Change of Details Form or draft a letter with the following details:

I. Investor number
II. Name in which the existing investment is held
III. How you would like to receive your distribution i.e., direct deposit (include BSB, account number, financial institution name, name in which the account is held), or distribution reinvestment.
IV. Daytime contact details

The Change of Details Form or letter must be signed by authorised signatories on your account (in accordance with your Application Form) and then emailed, posted or faxed to the Registry:

Email:
rescap@automicgroup.com.au

Post:
Resolution Capital Global Listed Infrastructure Fund – Active ETF (ASX:RIIF)
C/- Automic Group
GPO Box 5193
Sydney NSW 2001

Fax:
Resolution Capital Global Listed Infrastructure Fund – Active ETF (ASX:RIIF)
C/- Automic Group
+61 2 8583 3040

Resolution Capital pays a distribution four times a year in the month following the quarterly periods ending 30 September, 31 December, 31 March and 30 June. Distribution payments are not guaranteed as they are subject to the earnings of the Fund.

Why do I have to provide tax certifications?

Tax evasion is a global problem and international cooperation and sharing of high quality, predictable information between revenue authorities will help them ensure compliance with local tax laws. Australia is participating in both the Foreign Account Tax Compliance Act (‘FATCA’), which was enacted by the United States (U.S.) Congress and the Common Reporting Standard (‘CRS’), which was developed by the OECD.

FATCA
Australia and the US have signed an Intergovernmental Agreement (‘IGA’) to implement the FATCA requirements in Australia. Under the IGA, Australian financial institutions report to the Australian Taxation Office (‘ATO’) and the information is made available to the IRS. The Fund is therefore required to request information from you to determine whether you are a US Person or Specified US Person and where applicable, provide information to the ATO.

You may review the ATO website and the IGA or consult your tax advisor should you wish to understand the implications or compliance obligations of FATCA to your particular circumstances. The Responsible Entity (RE) and the Fund are not liable for any loss an investor may suffer as a result of the Fund’s compliance with FATCA.

CRS

Under the CRS, we are required to determine the country in which you are a ‘tax resident’ (this will usually be where you are liable to pay income taxes). If your tax residence (or the Controlling Person) is located outside of Australia, we may be legally obliged to pass on the information in this form and other financial information with respect to your financial accounts to the ATO and they may exchange this information with tax authorities of another jurisdiction or jurisdictions pursuant to intergovernmental agreements to exchange financial account information. Even if you have already provided information in relation to FATCA, you may still need to provide additional information for the CRS as this is a separate regulation.
Providing your tax certifications will ensure that we hold accurate and up to date information about your tax residency.

You may review the ATO website and the IGA (FATCA) and the OECD automatic exchange of information portal (CRS) or consult your tax advisor should you wish to understand the implications or compliance obligations of FATCA and CRS to your particular circumstances. The RE and the Fund are not liable for any loss an investor may suffer as a result of the Fund’s compliance with FATCA and CRS.

Can I attach self-certification forms (e.g., W-8BEN-E and CRS forms) instead of answering the tax certification questions on the Application Form?

Yes, for non-individuals, we do accept original or certified copy of self-certification forms.

Can I have more information on FATCA and CRS related terms?

Click here for a Glossary outlining further definitions and explanations for FATCA and CRS related terms.

Resolution Capital Global Listed Infrastructure Fund – Active ETF (ASX:RIIF) pays distributions four times a year in the month following the quarterly periods ending 30 September, 31 December, 31 March and 30 June. Distribution payments are not guaranteed as they are subject to the earnings of the Fund. Any distributions paid will be automatically re-invested unless you advise otherwise.

Unitholders who would like to receive meeting-related documents such as notices of meeting and annual reports in physical form must notify the unit registry (Automic) online at https://investor.automic.com.au/ or by phone on 1300 902 587 (within Australia)​ or +61 2 7208 4521 ​(outside Australia). Unitholders who do not wish to receive annual reports may also make their elections online or by phone.

In addition to any elections, unitholders may also make an ad hoc request for a particular document¹ to be sent in physical or electronic form.

Unitholders who do not notify Automic of their election and have provided a valid email address to Automic will receive meeting-related documents and annual reports in electronic form.

Any elections made by unitholders before 28 February 2025 will continue to apply unless Pinnacle Fund Services Limited in its capacity as Responsible Entity (RE) or Automic advise otherwise.